These Terms govern your use of the courtOS platform (the "Service") operated by SVA Products, LLC. By using the Service, you agree to these Terms.

1. Accounts & Subscriptions

You must be 18+ to create a club account. If you are a club managing data for children under 13, you represent that you have obtained verifiable parental consent as required by COPPA.

Club subscriptions are month-to-month and auto-renew. You may cancel anytime. We offer a 14-day refund on your first payment; otherwise, payments are non-refundable.

2. Bookings & Waivers

The Service processes bookings based on club configurations. We are not responsible for pricing, availability errors, or missed bookings.

Assumption of Risk: Tennis involves physical risks. courtOS is solely a software provider. Club operators are strictly responsible for collecting liability waivers, safety agreements, and parental consents from players. courtOS assumes no liability for injuries or incidents at your facility.

3. Acceptable Use

You agree not to misuse the Service, attempt to hack or disrupt the platform, send unsolicited spam, or use the Service for illegal activities. We reserve the right to terminate accounts that violate these rules.

4. Limitation of Liability & Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL CUMULATIVE LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE SIX MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless SVA Products, LLC from any claims arising from your use of the Service, your facility operations, or your failure to obtain necessary legal waivers and consents.

5. Dispute Resolution

These Terms are governed by Delaware law. Any disputes not resolved informally shall be settled by binding arbitration under AAA rules in Delaware. Class actions are strictly prohibited.

6. Contact

For questions about these Terms, contact: hello@joincourtos.com.