SVA Products, LLC (dba courtOS) operates a platform for tennis clubs and players. This policy explains how we handle your data across our services.

1. What We Collect

Account Info: Name, email, and password.
Operations & Bookings: Club details, court inventory, booking records, and member lists.
Usage Data: Device info, IP address, and platform usage analytics.

2. Children's Privacy (COPPA)

Clubs using courtOS may serve children under 13. We do not knowingly collect this data without verifiable parental consent. Club operators are strictly responsible for obtaining parental consent before adding any minor's personal information to the platform.

3. How We Use & Share Data

We use your data strictly to operate the platform, process bookings, handle billing, and send service emails. We do not sell your personal data. We do not use your data to train AI models for other customers. Data is shared only with essential service providers (e.g., Stripe for payments, Supabase for database).

4. Your Rights (CCPA/CPRA)

Depending on your location (e.g., California), you have the right to know what data we collect, and request to correct, delete, or export your personal information. You also have the right to opt-out of data "sharing" (such as analytics tracking). To submit a Data Subject Access Request (DSAR), email us.

5. Security & Cookies

We use standard security measures to protect your data and retain it while your account is active. We use essential cookies for logins and basic analytics to improve the platform. You can manage cookies via your browser.

6. Contact Us

For privacy questions or data requests, contact: hello@joincourtos.com.

SVA Products, LLC
169 Madison Ave STE 82312
New York, NY 10016